Services

A Safe Place

Crisis Telephone Line

Our crisis line is open 7 days a week 24 hours a day, including holidays and weekends. The counselor who answers the crisis call will listen, answer your questions and provide support as well as directions to the shelter if you need to stay with us.

Women Fleeing Violence With or Without Children

A Safe Place can provide:

  • Support over the phone
  • One on one meetings with outreach worker (if you are from Strathcona County or Fort Saskatchewan)
  • Accommodation if needed

Victims of Human Trafficking:  You can phone 780-464-7233 if you need support and information.

Seniors in Strathcona County

A Safe Place can provide:

  • Support over the phone
  • One on one meetings with outreach worker
  • Accommodation if needed

You can phone  780-464-7233  for support  if you are experiencing abuse. A counsellor will assess the services you may be in need of.

Additional Services Provided

  • Emergency Transportation

    A Safe Place provides free transportation (Edmonton, Sherwood Park, and Fort Saskatchewan) when you need to come to shelter. The counselor attending the call will send a taxi to bring the individual/family in crisis to the shelter. We also provide transportation by taxi for emergency medical attention.

    A Safe Place provides bus tickets for appointments, accommodation searches and medical appointments for women and their children.

  • Protection

    Safety is a high priority in the shelter, we have secure perimeters.  No one has access to the shelter without supervision.

  • Confidentiality

    The information that you provide will be held in complete confidence and will not be released without your consent. The only exceptions to this are situations dictated by legislation, judicial, or medical crisis.

  • Crisis Intervention & Support

    Our counsellors provide emotional support/crisis counseling for women and children as needed and they are available at all times.

  • Practical Information / Assistance

    We offer information on the dynamics of family violence as it relates to each individual’s life experience.

  • Referral & Liaison to Community Resources

    Our counsellors provide information and referrals to various community agencies and their services, including referrals to emergency medical and dental care.

  • Food

    We offer nutritious meals, breakfast, lunch and supper, as well as snacks in the afternoon and the evening. (Free of charge)

  • Secure Accommodation

    Our shelter counts with 11 bedrooms. Nine of them adapted for families, women and their children. We also offer space for single women in two semi-private bedrooms equipped with private lockers.

  • Personal Incidentals

    Diapers, shampoo/conditioner, soap, towels and linens are provided as well as laundry supplies and facilities.

  • Non-Prescription Medication

    We supply a number of non-prescription drugs approved by our Nurse.

  • Child Care Programming

    We offer child care and child minding to facilitate mother’s attendance of relevant appointments outside the shelter.

  • Crisis Intervention Counselling

    Professionally trained counselors are available 24 hours a day, 7 days a week to support your stay at the shelter. They will safety plan with you and discuss your options as you move forward.

  • Outreach

    Once you move to your new place, your case worker will visit you and provide you with any support services you may need. Referrals to services in your community and assistance to integrate in the area you are living in will be some of the services your case worker will continue to provide for 3 month after your stay.

  • Case Manager

    Once you are at the shelter you will have a case manager supporting your plans as you move forward. They will assist in navigating different systems such as financial supports, assisting with obtaining ID’s, Regional Housing and so on.

  • Housing Coordination

    Counsellors will support your housing search and provide transportation and accompaniment to viewing places. Will safety plan with you on neighbourhoods and will assist you in ensuring your new place meets safety standards.

  • Victims Advocate

    The victim advocate will assist you with any legal issues that you may have, she will also work with you to determine if a protection order is needed. She will accompany you to any court appointments and provide you with any information about victim restitution.

  • School Program

    School age children are able to access our school program that we deliver with a school in our area.  For safety reasons children are transported safely via taxis to the program.

  • Safety Specialist

    A counsellor with expertise in safety and system navigation with the police will seat and review your case to ensure you are moving forward in the safest manner.

    • A review of your premises to ensure safety.
    • If deemed necessary a safety tracking system may be provided to you.
    • If deemed necessary an alarm system will be put in place.
    • You will be provided with a ‘911’ phone.
  • Elder

    We provide access to an elder for indigenous communities accessing the shelter.   A special room is provided for smudging.

  • Nurse

    There will be a registered nurse onsite once a week to provide you with health information that you may need for you and your children.

  • Pet Safekeeping Program

    Counsellors will explore with you during the phone call if you need to keep your pets safe for the duration of your shelter stay.

  • Community Outreach

    Community Outreach serves residents from Strathcona County. It was primarily designed for people who do not need to access our residential services. Community Outreach serves individuals who are seeking information for themselves but also for a family member, co-worker, or friend who is affected by family violence.

    The program provides:

    • Direct emotional and practical support.
    • Valuable information about the cycle of abuse, its effects on women and children, and how to live free of abuse and violence.
    • Assistance in making links with appropriate community resources.
    • Information on services for newcomers to Canada.
    • Information on protective orders, restraining orders, and more as well as makes legal referrals.
    • One on one safety planning.

     

    Telephone: (780) – 416 – 7043

  • Safety Specialist

    A counsellor with expertise in safety and system navigation with the police will sit and review your case to ensure you are moving forward in the safest manner. (Phone outreach at 780-416-7043 for access to this program)

    • A review of your premises to ensure safety.
    • If deemed necessary a safety tracking system may be provided to you.
    • If deemed necessary an alarm system will be put in place.
    • You will be provided with a 911 phone.
  • Victims Advocate

    The victim advocate will assist you with any legal issues that you may have. She will also work with you to determine if a protection order is needed. She will accompany you to any court appointments and provide you with any information about victim restitution.  (Phone outreach at 780-416-7043 for access to this program)

Additional Programs